Privacy Policy

Last updated: April 2026

Introduction

Carol Glover ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Contact Form Information

When you submit our contact form, we collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Message content
  • Any other information you choose to provide

Automatically Collected Information

We may automatically collect certain information about your device and how you interact with our website, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referral source
  • IP address

Cookies

We use cookies to enhance your experience. You can control cookie settings through your browser preferences. We use cookies to remember your consent choices and to improve site functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you communications about our services
  • To improve and optimise our website and services
  • To comply with legal obligations
  • To prevent fraud and ensure security

3. How We Store Your Information

Your information is stored securely on our servers. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

Contact form submissions are retained for a reasonable period to allow us to respond to your inquiry and maintain business records. You may request deletion of your data at any time by contacting us.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only when required by law or with your explicit consent.

5. Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to processing of your data
  • Request a copy of your data in a portable format

6. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Carol Glover

Email: [email protected]

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page.

Cookie Consent

We use cookies to enhance your experience and analyse site usage. By continuing to use this website, you agree to our use of cookies. Please review our Privacy Policy for more details.